Shipping Policy
We aim to provide a smooth and timely delivery experience for all our customers. Here is how shipping works.
Last updated: [date of publication]
Where we ship
We ship to addresses across India. [Any areas or PIN codes you cannot deliver to]
Processing time
We process and ship orders within 1–3 business days. Delivery times vary based on your location.
Shipping charges
Shipping charges are calculated at checkout and depend on the destination and the weight of your order. [Free-shipping threshold, e.g. “Orders above ₹___ ship free”]
Couriers and tracking
Once your order has been shipped, we will email you the courier name and tracking number so you can follow your package. You can also check your order at any time on our Track Order page. [Courier partners used]
Cash on Delivery
Cash on Delivery is available on eligible orders. Please keep the exact amount ready, or pay by UPI to the delivery agent where offered.
Damaged or missing parcels
If your parcel arrives damaged or something is missing, please tell us within 48 hours of delivery — see our Cancellation & Refund Policy.
Questions
For any questions about shipping, contact us at hello@elamexoticspices.com or +91 7907750209.